Are your products genuine?
Of course! All of our products are 100% genuine, fulling packaged and as you would find them in the high street. We work very closely with all our brands.
How do I qualify for free delivery?
You can get free delivery on all UK orders if you spend £15 of more.
How much is delivery?
Enjoy FREE shipping on all UK orders over £15!
UK orders £15 and under: £3.99
EU orders: £6.00
Orders outside EU: £14.95
Allow 2-4 working days for UK orders to arrive and 7-14 days for all deliveries outside the UK.
*Upon arrival to the destination country outside of the EU, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.
All orders that are processed successfully will leave our warehouse on the same day (if ordered before 12pm) or the next working day (if ordered after 12pm).
What is your returns policy?
You can return any unwanted items free of charge within 30 days for a full refund or replacement if they are in the original packaging and condition. Beauty devices will only be accepted if complete, undamaged and boxed as received.
Please package your product(s) securely in the original packaging and return to the address below. You will also need to include a brief letter including your name, address and explanation as to why you are returning the product(s).
We offer a FREEPOST return address to our UK customers.
If you require any further information, please don’t hesitate to contact us on firstname.lastname@example.org
What do I do if I haven’t received my order?
If you have not received your order within the recommended time period outlined in “How much is delivery?”, please contact us at email@example.com and we will do all we can to help.
Prior to this ensure you have checked with your local depo and neighbours to ensure it wasn’t incorrectly delivered.
I want to work with Instant Beauty Fix as a supplier/partnership.
At Instant Beauty Fix, we are always on the lookout for new, innovative beauty products. If you are interested in working in conjunction with us as supplier or in any form of partnership, please get in contact via our email address firstname.lastname@example.org.